How to Create Loyalty for Building Product Brands

How to Create Loyalty for Building Product Brands

McKinsey reports that as we move into 2026, every purchase is being weighed more carefully. Value is being scrutinized purchase by purchase. In this climate, loyalty isn’t just a nice-to-have. It’s what keeps brands on the short list… when every...
Attention to Detail | Lessons from Trex and Kohler

Attention to Detail | Lessons from Trex and Kohler

Shares of Trex sunk this week – plummeting on Wednesday – following the decking and railing brand reporting quarterly sales and earnings far below expectations. While slashing 2025 and 2026 projections… due to anticipated sluggish repair and...
What Starbucks Training Can Teach Building Product Brands

What Starbucks Training Can Teach Building Product Brands

People Over Chatbots: Why Sales and Marketing Alignment Matters Starbucks is seeking to reverse six straight quarters of a sales slump with increased customer care training… choregraphing its baristas how to be “extra friendly.” At first glance,...
Tylenol Troubles: Why Building Product Brands Need Crisis Plans

Tylenol Troubles: Why Building Product Brands Need Crisis Plans

While Kenvue says that Tylenol is safe, its stock hit a record low this week when claims were made on a potential link to autism. From shifting tariffs to international trade disputes… the business environment is more unpredictable than it has been in decades....